Fill out the free pickup form at gone.com/pickup and upload photos of the items you want gone. Our team will be in touch, and our professional crew will pick them up from your home. Pickup is free, and we serve most of Seattle and the Greater Seattle area. For service areas and more on how it works, visit the pickup page.

Yes, our own professional team delivers within about 10 miles of our Renton store and carries the item into your home. Delivery isn't free: the fee depends on distance, and delivery is by request only, so please contact our team to arrange it. For upper floors or tight spaces, please measure doorways, stairs and elevators first.

Choose in-store pickup at checkout and bring your order number to our Renton store; anyone with the order number can collect it. We hold paid orders for 7 days, then contact you before the item goes back on sale. 

You can return items within 14 days of purchase. Bring it back to our Renton store in the condition you bought it, with your order number, and we'll refund your original payment method. Delivery fees aren't refundable. If an item arrives damaged, contact us with your order number and photos and we'll refund that item. See our full refund policy. 

Gone is a secondhand furniture store at 801 SW 16th St, Suite 126, Renton, WA 98057. Everything on this site is in that store, so you can come and see it before you buy.